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DELTAPRO
All automations

08 · Communication & scheduling

AI phone assistant

Your company can take and handle calls even outside working hours. An AI phone assistant answers frequent questions, collects information and helps with scheduling.

We design, implement, connect to your tools and maintain it — adapted to your process.

Example workflow

  1. 1Incoming call
  2. 2AI assistant
  3. 3Answer or booking
  4. 4Staff when needed

The problem it solves

The phone rings while the team is busy, and nobody answers outside working hours. Staff spend much of the day answering the same questions about opening hours, services and appointments.

How it works

  1. 1

    Knowledge base

    Together we prepare approved answers to frequent questions about your services.

  2. 2

    Taking the call

    A voice assistant connected to your telephony answers and introduces itself as an AI assistant.

  3. 3

    Handling the request

    It answers from the approved knowledge base, records the request or checks available slots.

  4. 4

    Handover to staff

    When needed, the call or request is passed to a member of staff.

What you get from the implementation

  • Selection and integration of telephony and voice services
  • An approved knowledge base and call scenarios
  • Rules for scheduling and handover to staff
  • Testing on real examples before go-live
  • Monitoring, maintenance and improvements, as agreed

Let's discuss a solution

Describe how this process works in your company today. We'll suggest how to automate it and connect it to the tools you already use.

We reply within one business day. The first conversation is without obligation.

Request a consultation
See the full catalogue
  • 01Communication & scheduling

    Automatic reply to missed calls

    Every missed call can be lost business. The system automatically messages the person you couldn't call back and lets the conversation continue.

    1. Client calls
    2. Call not answered
    3. Automatic message
    4. Conversation continues

    Benefit: Fewer lost inquiries and faster contact with potential clients.

  • 03Communication & scheduling

    Smart reminders and appointment management

    Reduce forgotten appointments. The system reminds clients automatically, records confirmations and helps reschedule and fill free slots.

    1. Appointment booked
    2. Automatic reminder
    3. Confirm or reschedule
    4. Calendar updated

    Benefit: Fewer no-shows, a fuller schedule and less admin.

  • 09Business processes & management

    Automated client onboarding

    From an accepted quote to the start of work, the system organises the collection of documents, initial information and next steps.

    1. Quote accepted
    2. Tasks and instructions
    3. Documents collected
    4. Kick-off meeting

    Benefit: A faster start, fewer admin slip-ups and a more professional client experience.